Things you need to know

Before becoming a home owner in a residential land lease community there are some important items you need to consider.

It is strongly recommended that you carefully review the conditions set out in the site agreement to ensure that you are clear on all site fees and charges and that you understand the role of the community operator as well as the responsibilities that you have as a home owner.

Although the paper work associated with moving into a residential land lease community is not complex it is a good idea to seek independent legal and financial advice to review all the terms and conditions before committing to the purchase of a home and signing a site agreement.

Disclosure Statements

The Residential (Land Lease) Communities Act 2013 requires a community operator to supply any prospective home owner with a Disclosure Statement that clearly sets out the terms and conditions of living in that specific community. This document should include the following:

  • Legislation Compliance – whether the community complies with all relevant legislation
  • Dispute Resolution – processes and proceedings
  • Residents Committee – if a residents committee is in place to liaise and advocate with the community operator on behalf of residents
  • Specific Financial Arrangements – those associated with the community such as additional levies or voluntary sharing of capital gains
  • Community Details – age, stage of completion, if it is residential only
  • Operator Details – number of years in operation, who owns the community, membership of industry associations, evidence that it is financially solvent
  • Site Fees – charges and terms or regular payment
  • Utilities – if gas, water and electricity are in place at the site, details of charges and how and who they are paid to
  • Services and Facilities offered by the community
  • Safety and Security measures

Site agreements

This is the legal agreement signed between you, the home owner and the community operator. Site agreements govern all rights and obligations of both operator and resident; they must include the detailed terms and conditions applying to fees and charges, complaints processes and the grounds on which a site agreement can be terminated.

The detailed information in the Disclosure Statement is included in the site agreement. Once you sign a site agreement there is a 14-day cooling off period , which ends if you move into the home or put a home on the site in that period.

The site agreement gives you the right to live in your home on the site referred to in the agreement, which can only be terminated in some limited circumstances. Effectively, you have secure tenure protecting your investment in the home. If you die your executor becomes the home owner and the home can remain on site or be sold to remain on site.

Increases in site fees

What you pay for your site is called a site fee and is generally paid weekly or fortnightly. An operator cannot require you to pay site fees more than two weeks in advance (although you may offer to pay monthly or some other period). NSW law regulates the methods by which site fees are increased by the operator. These methods have to be clearly outlined in the site agreement.

Site fees may be increased either by:

  • Fixed Method

    Under This Method There Is An Up-Front Agreement About How And When The Site Fees Will Increase.

    A Fixed Method May Take A Number Of Different Forms. For Example Increases In Site Fees Could Be Linked To The Consumer Price Index (CPI) Or A Percentage Of The Aged Pension, Or A Set Dollar Amount (For Example, $5 Per Year) Or A Set Percentage (For Example, 2% Per Year).

    Home Owners Must Be Given At Least 14 Days’ Notice Before An Increase Takes Effect. Under The Residential (Land Lease) Act 2013 Fixed Method Increases Cannot Be Challenged Except As An Unfair Term Under The Australian Consumer Law.

  • Notice Method

    Operators Using This Method To Set Price Increases Must Give At Least 60 Days’ Notice Of Any Proposed Site Fee Increases;

    All Home Owners Have To Be Advised In Writing At The Same Time And Site Fees Cannot Be Increased By Notice More Than Once Per Year.

    If At Least 25 Per Cent Of Home Owners In The Community, Who Received The By Notice Site Fee Increase Think That The Increase Is Excessive, Then They Can Apply To NSW Fair Trading For Mediation.

    If The Mediation Is Unsuccessful, They Can Apply To The NSW Civil And Administrative Tribunal (NCAT). This Is A Specialist Body, Which Resolves A Wide Range Of Everyday Disputes Relating To Matters That Include Tenancy, Residential Communities And Leases.

    NCAT Will Determine Whether The Increase Is Excessive By Considering A Range Of Factors Such As The Frequency Of Past Increases, Actual Or Projected Increases In Operating Expenses, Any Repairs And Improvements That Are Planned Or Have Been Carried Out, The Value Of Any Improvements In The Community And Whether The Increase Is Fair And Equitable To The Community.

Voluntary share agreements

These arrangements can be offered to prospective homeowners before they enter into a site agreement with an operator. They are essentially an arrangement by which prospective home owners can negotiate discounts on site rental fees in exchange for additional up-front fees, exit fees or by committing to share a percentage of any capital gain made on their home when they eventually sell it.

Capital gain is the difference between the price you originally pay for the home and the price you then sell it for when you choose to leave the community.

It is important to know that these arrangements are, as the name implies, voluntary. The operator must always also offer the opportunity for any prospective to enter into a standard site rental-only agreement where the resident purchases their manufactured home outright and then sells it when they leave the community without paying the operator any additional fees or percentages of the sale price.

Various forms of voluntary sharing arrangements are offered:

  • Entry Fee and Exit Fees are fixed fees that you agree to pay to the operator when you sign your site agreement and are paid when entering, during the agreement or after your home is sold onsite or removed from the site.
  • Deferred Site Fees allow you to put off paying some or all of the site fees to a later date specified in your site agreement. This may be useful when you have a limited income or when your money is tied up in an asset such as your former home.
  • Share of Capital Gain means you agree to pay a percentage of any capital gain made on the sale of your house when you leave the community. If the home sells for less than you originally paid for it there is no capital gain.
  • On-site Sale Premiums mean that the home owner agrees to pay to the operator a fixed percentage of the sale of their home when they leave e.g. 10 per cent of whatever the home sells for. If you have another arrangement in place – such as Share of Capital Gain (see above)– you can’t also have an option to put in place an On-site Sale Premium

 

In land lease communities utilities such water, sewerage, gas and electricity are usually already connected to your home site when you move in and you pay usage fees and service availability charges to the operator (as specified in the site agreement):

Voluntary share agreements

  • Water and sewerage is also included in your site agreement and is separately measured or metered. Like the electricity and mains gas charges you must be provided with an itemised account and receipt for payment. (Note: sewerage is not always charged separately as it depends on how the local water supplier chooses to charge the operator for this service).
  • Rebates on Energy Fees – eligible pensioners and concession holders in residential land lease communities may be able to claim NSW energy rebates including the NSW Gas Rebate and the Low Income Household Rebate on their energy bills from the NSW Department of Trade & Investment, Resources & Energy. To find out more click here
  • Electricity and mains gas in newer or refurbished communities are generally part of your site agreement and each home site is separately measured or metered. The operator has to provide you with an itemised account for electricity and gas charges, give you at least 21 days to pay and provide you with a receipt.
  • Service Availability Charges (except for electricity) – The operator will charge each individual home owner a fixed amount for utilities as a ‘service availability charge’. The operator calculates these charges by dividing utility charges (except for electricity) for the entire community, by the number of sites – including both residential and holiday places. Legally an individual home owner cannot be charged any more than their correct share of what has been actually billed to the operator.

Useful links

Learn More about Site Agreements before You Sign. It is always a good idea to get legal advice before entering into any sales contract for a home or arrangements for a site. You should also do your homework in learning about your rights and obligations when you enter a land lease community.

NSW Legislations QLD Legislations
  • NSW Fair Trading has many useful fact sheets relating to all aspects of site agreements and land lease communities click here to access the fact sheets.
  • To check the standard form of a residential site agreement click here.
  • If you would like to check your rights and obligations under NSW Legislation click here to access the Residential (Land Lease) Communities Act 2013.
  • The Regulation these specifically relates to site agreements, utility charges, dispute resolution and other relevant matters. Click here Residential (Land Lease) Communities Regulation 2015.